．talk about your work and responsibilities

．introduce yourself and others

．express interest in conversation

．talk about routine activities

．talk about projects

．update and delegate tasks

．start and end phone calls

．Talk about current activities

．talk about your work-life balance

．talk about your likes and dislikes

．exchange contact details

．end conversations politely

．talk about past experiences

．talk about services and systems

．explain how something works

．introduce information

．make comparisons

．talk about customer service

．get information

．make and change arrangements

．start a conversation on the phone

．talk about the future

．manage customer feedback

．talk about business travel

．welcome visitors

．make and respond to offers

．talk about work rules and regulations

．talk about security in the workplace

．explain and ask about changes

．introduce and respond to news

．talk about change and consequences at work

．talk about working in terms

．present and discuss plans

．encourage people

．talk about your future goals

Logistics

Final Exam

．talk about logistics and supply chains

．place and handle orders

．leave a voicemail message

．report problems or disagreements