高級商用英文班 / 課程特色
課程教學內容以商用英文為主,主軸為強化學員英語溝通技巧及增加在工作上所需的字彙量,學員於課堂上有更多和老師互動及練習的機會,老師也更能瞭解個別學員的差異化,讓每位學員都能穫得有效率的學習並快速的提昇英文能力,進而在工作上使用英文更得心應手。
高級商用英文班 / 主要內容
| Class | Topic | Business communication |
| 1-2 | Working life | ．talk about your work and responsibilities ．introduce yourself and others ．express interest in conversation ．talk about routine activities |
| 3-4 | Projects | ．talk about projects ．update and delegate tasks ．start and end phone calls ．Talk about current activities |
| 5-6 | Leisure time | ．talk about your work-life balance ．talk about your likes and dislikes ．exchange contact details ．end conversations politely ．talk about past experiences |
| 7-8 | Services ＆systems | ．talk about services and systems ．explain how something works ．introduce information ．make comparisons |
| 9-10 | Customers | ．talk about customer service ．get information ．make and change arrangements ．start a conversation on the phone ．talk about the future ．manage customer feedback |
| 11-12 | Guests ＆visitors | ．talk about business travel ．welcome visitors ．make and respond to offers ．talk about work rules and regulations |
| 13-14 | Security | ．talk about security in the workplace ．explain and ask about changes ．introduce and respond to news ．talk about change and consequences at work |
| 15-16 | Working together | ．talk about working in terms ．present and discuss plans ．encourage people ．talk about your future goals |
| 17-18 | Logistics
Final Exam | ．talk about logistics and supply chains ．place and handle orders ．leave a voicemail message ．report problems or disagreements |
高級商用英文班 / 中文說明
| 1-2 工作生活 |
| ．談談你的工作和職責 |
| ．介紹一下你自己和其他人 |
| ．表達對談話的興趣 |
| ．談論日常活動 |
| 3-4 項目 |
| ． 談論項目 |
| ． 更新和委派任務 |
| ． 開始和結束通話 |
| ． 談論目前的活動 |
| 5-6 休閒時間 |
| ．談談你的工作與生活的平衡 |
| ．談談你的喜好 |
| ．交換聯絡方式 |
| 禮貌地結束談話 |
| ． 談談過去的經歷 |
| 7-8 服務與系統 |
| ． 談談服務和系統 |
| ． 解釋某事如何運作 |
| ．介紹訊息 |
| ． 進行比較 |
| 9-10 名顧客 |
| ． 談論客戶服務 |
| 。獲取資訊 |
| ． 作出及改變安排 |
| ．透過電話開始對話 |
| ． 談論未來 |
| ．管理客戶回饋 |
| 11-12 嘉賓及訪客 |
| ． 談論商務旅行 |
| ．歡迎來訪者 |
| ．提出並回應報價 |
| ．談工作規章制度 |
| 13-14安全 |
| ． 談工作場所的安全 |
| ．解釋並詢問變化 |
| ．介紹並回應新聞 |
| ．談論工作中的變化和後果 |
| 15-16 一起工作 |
| ． 談論工作的術語 |
| ． 提出並討論計劃 |
| ． 鼓勵人們 |
| ．談談你未來的目標 |
| 17-18日 |
| 後勤期末考 |
| ． 談物流和供應鏈 |
| ． 下訂單和處理訂單 |
| ． 留下語音留言 |
| ．報告問題或分歧 |
台北市南京東路三段260號3樓
